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Cookie policy

"** Notice on cookies**

This Cookie Notice relates to your use of and any other site, application or service provided by Hey Alex. Hey Alex uses certain technologies to collect information through the Hey Alex services. In this Cookie Notice, we refer to these technologies, which include HTTP cookies, local storage, pixel tags, and web beacons, collectively as cookies. This notice explains the different types of cookies used on the Hey Alex Services and how you can control them. We may change this Cookie Notice at any time: please refer to the last modified notice at the top of this page to see when this Cookie Notice was last revised.

By visiting www.Hey, creating a Hey Alex account, or using the Hey Alex services, you consent to the information practices and cookie storage and access described in this Cookie Notice.

We hope this notice helps you understand and feel more comfortable with our use of cookies. If you have any further questions, please contact us at

What is a cookie?

Cookies are small text files that are stored on your device. They are widely used to make websites and applications work, or to make them work better or more efficiently. This is because websites and applications can read and write these files, allowing them to recognise a specific device and to store important information that will make your use of a website or application more convenient (such as remembering your user preferences).
What cookies do we use, and how do we use them?

Below we list the different types of cookies we may use on the Hey Alex Services.
We use both session cookies (which exist until you close your browser) and persistent cookies (which exist until you delete them from your browser, or until they expire according to their lifetime).

Permanent cookies created by Hey Alex on the Hey Alex Services have a maximum lifetime of thirteen months from your last use of the Hey Alex Services.
We use both first-party and third-party cookies. First-party cookies are set and accessed by the host domain (the domain that the user is visiting, in this case Hey Alex). Third party cookies are set and accessed by domains other than the one the user is visiting at the time.

Operational (Necessary) Cookies:

These cookies are essential for the operation of the Hey Alex services. These cookies are used, for example, to keep your account logged in and remember your settings.
For example, we use these types of cookies to:

Recognise you when you log in to use our services
Prevent fraudulent activity and improve security
Keep track of your preferences such as your privacy choices, language.

We also use payment processors to collect and process payments in connection with commercial offers on Alex. These payment processors share their data collection details with you separately as part of their respective payment verification processes.

Analytical cookies:

These cookies collect information about how people use our site, such as which pages are most visited and how users navigate from one link to another. The information collected on our website is aggregated with information about how people use our site on an aggregate basis. If you are logged in, we may associate your cookie information with your customer account. In sum, these cookies provide us with analytical information about the performance of our site and how we can improve it.

Google Analytics

Purpose of consent

To measure the website's audience
To obtain reports on the use of the website
Track user activity on the website

More info:


Purpose of consent:

To conduct statistical studies and optimise the user experience by tracking the user's cursor (anonymously) during visits to the website.

More info:

Updated on: 29/04/2021