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We guarantee the category, but it is not possible to choose a specific location.

When you place an order, our team does its best to find you the best seats among those available at the time of purchase. However, we do not define the seating arrangements, the production and the venue define the categories and determine the locations. If we have purchased and sent tickets in the category you require, we will not be able to refund your order.
If you are unable to access your account or if you have placed an order as a guest, we invite you to reset your password from our website.

You can do this from the Account section by clicking on Forgot your password? and then entering the email address you used when ordering. In case you still cannot access your account, please contact our customer service who will do their best to answer your request.
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