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If your tickets are in electronic format, don't worry! Just contact our customer service and we will send them back to you as soon as possible. All you have to do is print them out on a blank A4 page.

Please note that a ticket can be printed several times, but ticket can only be used once. If several copies of the same ticket are presented at the entrance control, only the first ticket whose barcode is scanned will be considered valid.

Cpaper tickets cannot be reissued, so be careful not to lose them!
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